Frequently Asked Questions
Everything you need to know about shopping with Harmony.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Depending on your location, standard shipping usually takes 3-7 business days to arrive.
What is your return policy?
We offer a 30-day return window for all unused and unopened items in their original packaging. Simply contact our support team to initiate a return.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
Harmony accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do you ship internationally?
Yes, we currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Are your products ethically sourced?
At Harmony, quality and integrity are our priorities. We partner exclusively with suppliers who adhere to strict fair labor practices and sustainable sourcing standards.